Preventing No-shows With Pre-appointment "Reserved for You" Nudges

StatusNot Yet Recruiting
PhaseNot applicable
Started

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Record History

  1. Study First Submitted
The study team will run an A/B test to assess whether pre-appointment messages can reduce appointment no-shows. One message version will indicate the appointment is "reserved" for the patient; another version will be nearly identical but will not include the "reserved" language. A passive control group will not be sent messages.
Trial Details
NCT Number NCT07829432
Lead Sponsor Geisinger Clinic
Conditions
(from sponsor)		 Appointment Reminders, Appointment Attendance
Enrollment 17,376 participants
Start Date
Primary Completion (estimated)
Study Completion (estimated)
Updated on ClinicalTrials.gov