Behavioral Health Referrals Study

This is a Stepped Wedge Cluster Randomized Trial (SW-CRT) to evaluate Express Access -- a new behavioral health referral application to support PCP referrals to behavioral health therapists. The hypotheses are that clients who use Express Access for behavioral health referrals will have better overall well-being (primary outcome), as well as higher satisfaction with the referral process and faster speed to behavioral health care (secondary outcomes), than those who experience the usual standard referral processes.

NCT Number	NCT07519083
Lead Sponsor	Outcome Referrals, Inc. Collaborators: American Academy of Family Physicians, SUNY Research Foundation, University of Massachusetts, Amherst
Conditions	Mental Illness
Enrollment	600 participants
Start Date	2026-03-30
Primary Completion	2027-06 (estimated)
Study Completion	2027-09 (estimated)
Updated on ClinicalTrials.gov	2026-04-09